Frequently Asked Questions
Everything you need to know about shopping with EdClub, Inc.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
EdClub, Inc. accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How do I contact customer support for a defective item?
If you receive a damaged or defective product, please contact our support team at [email protected] within 48 hours of delivery with photos of the item for a priority replacement.